UNICEF Water Operations
About the Water Establishment Platform
A single platform that connects citizens, field teams, supervisors, and program leadership across the full service lifecycle.
Mission
Deliver dependable, safe, and measurable water services through coordinated digital operations.
What This Website Covers
Public service access, ongoing project visibility, impact reporting, and support channels.
Platform Model
Intake and requests, field execution, quality controls, billing, and governance in one system.
Role Structure
Water Data Entry
Capture requests, update records, and submit transactions for review.
Water Supervisor
Approve workflows, assign maintenance, and close operational loops.
M&E Officer
Review quality test outcomes and monitor performance analytics.
Program Manager
Oversee project lifecycle, delivery quality, and cross-team execution.
System Manager
Configure platform governance, permissions, and administration.
Operational Principles
- Service-first response with traceable progressDelivery
- Water quality governance with measurable thresholdsSafety
- Evidence-based maintenance and inspection routinesReliability
- Transparent reporting for managers and partnersAccountability