UNICEF Water Operations
Operations Portal
Direct operational access for water establishment teams and UNICEF program staff.
Quick Actions
- UNICEF Water Workspace Desk
- New Service Request Desk
- New Maintenance Request Desk
- New Field Inspection Desk
- New Water Quality Test Desk
- Open Complaints Desk
Workspace Domains
Service Delivery
Manage intake, subscriptions, inspections, and customer issues.
- Water Customer DocType
- Water Subscription DocType
- Service Request DocType
- Inspection Report DocType
- Complaint DocType
Field Operations
Run field execution from project planning to quality and maintenance follow-up.
- Water Project DocType
- Water Point DocType
- Maintenance Request DocType
- Field Inspection DocType
- Water Quality Test DocType
Billing & Revenue
Monitor billing cycles, payments, instalments, and tariff controls.
- Water Bill DocType
- Payment Transaction DocType
- Bill Instalment Plan DocType
- Tariff Schedule DocType
- Payment Gateway DocType
Monitoring & Analytics
Track KPIs, benchmarks, dashboards, and performance trends.
- KPI Definition DocType
- Performance Benchmark DocType
- Dashboard Configuration DocType
- App Analytics Event DocType
- Water Point Functionality by District Report
Governance & Workflow
Control approvals, automation templates, notifications, and compliance logs.
- Workflow DocType
- Workflow Template DocType
- Workflow Instance DocType
- Dynamic Form Schema DocType
- Notification Template DocType
Program Delivery
Track implementation milestones, risks, changes, and establishment setup masters.
- Deployment Milestone DocType
- Risk Register Entry DocType
- Change Request DocType
- Water Establishment DocType
- WE Staff Member DocType
Digital Channels
Publish content and manage social, website feed, and deep link configuration.
- CMS Article DocType
- Social Content Queue DocType
- Social Account DocType
- Website Feed Configuration DocType
- Deep Link Configuration DocType
Knowledge & Records
Maintain archive structure and retention controls for compliant records.
- Archived Document DocType
- Filing Plan DocType
- Retention Policy DocType
- Document Type Master DocType